Windsor Home Inspection Blog

My Opinions, Should You Choose to Read Them

YOU Can Review the Home Inspector

Posted by manorhome on June 28, 2008

Further to my last post on home inspector reviews (which has been my most read post), rather than looking for online reviews of home inspectors, why not conduct your own? The fact that you are looking for more information before making you decision means you are likely a fairly savvy client. There are a few things you can look at to qualify your inspector before making the arrangements for the inspection.

STEP 1: Was the inspector referred to you? If so, do you trust the opinion of the referring party? I have found that referrals are the strongest testimonials a business like mine can have. This is especially true if the person doing the referring has hired the inspector themselves. Not much is more convincing than a satisfied client.

STEP 2: Visit the inspectors website. Does the text seem to have been written by a preschooler? Ultimately the product you are paying for with a home inspection is a written report - it stands to reason that it should be written by someone who has a reasonable command of the English language and the written word. Not only should an inspection report be easy to understand, it should be impossible to mis-understand.

Also while on the website, be cautious of words like “certified” and “licensed”. Here in Ontario there are no regulations for home inspectors. Chances are that “licensed” means the inspector can legally drive a vehicle to the inspection. As far as “certified” goes, certified by whom? Some certifications carry more weight than others.

STEP 3: Speak with the inspector. Ask a bunch of questions. Get a feel for the inspectors competence and ability to communicate. Make sure you are comfortable with the inspector, you may be basing a very big decision on what the inspector tells you.

STEP 4: Ask the inspector for a sample report. You are paying for a report, you should have some sort of idea what you will be getting. Many inspectors will have a sample report available for download on their site (mine is at my report hosting service’s site). Compare the different inspectors reports. Again, make sure you are comfortable.

STEP 5: Find out the price. This is placed last for a reason, it should be the least important of the criteria. Generally, the clients who shop solely on price don’t hire me. While I don’t charge any more than the bulk of the other local inspectors, my prices are not negotiable. At least once a week I will get a call from somebody claiming that another inspector will do the inspection for less money. Saving fifty dollars on the inspection will seem like a pretty silly idea when the budget inspector misses a problem. I can guarantee that the missed problem will be worth way more than the money saved.

So, there you have it. If you take all the above points into consideration, you are well on your way to making an educated decision. Naturally, should you have any questions, feel free to contact me. I an be reached by phone: 519.818.9701 / 1.877.37MANOR , by email: brad@manorhome.ca , by the contact form on my website, or by leaving a comment below this post. As always, I look forward to hearing from you!

-Brad Manor, YOUR Windsor, Ontario home inspector.

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Home Inspector Reviews

Posted by manorhome on June 3, 2008

For most people, the first time they meet their home inspector is at the house they are having inspected. The introduction usually takes the form of a handshake then the inspector hands you a pre-inspection agreement to read and sign. This is unfortunate, because if the inspector turns out to not be what you were looking for, it’s too late to change your mind. It would be great if there were some way to find out about the inspector before you commit.

Unfortunately, to my knowledge, there isn’t any local resource that will tell you an unbiased opinion of the inspector. Sure, some guys will provide you with a flood of testimonials, but how much weight do they carry if the inspector is providing them. I, personally, don’t use testimonials as part of my marketing plan; they simply don’t seem terrible valuable to me. How do you know if any of those testimonials are real or not? Another reason I shy away from testimonials is that the work I do for my clients is their confidential business. I serve a fair amount of upscale clients and I don’t think they would be terribly impressed if I started using their name to gather business. Interestingly enough, this is the same reason I don’t have my vehicle lettered like a rolling billboard - a real estate transaction can be a sensitive financial creature, you don’t need my truck telling the world what is going on.

OK, getting back to the reviews thing. Why not ask your friends and family who they hired as an inspector and their thoughts - this is after all Windsor, someone you know knows an inspector. Quite often those close to you can be the ones to trust when you have questions regarding big decisions (buying a house is a big decision, therefore your choice of inspector is important). Alternatively, why not call the inspector and have a little chat? Get a feel for the inspectors personality, knowledge and ability to communicate.

I try to make it a personal policy to answer a potential clients questions and concerns without switching on the sales mode. We may find after a few minutes of conversation that I am not what the client is looking for in an inspector (or vice versa :) ) and that is fine. I am the first to tell you that my style of reporting isn’t for everyone - fortunately my clients like it!

Go ahead, give me a call, shoot me an email, fill out the contact form on my website - find out if I am the inspector you are looking for. Better now than at the inspection. Better yet, start your own home inspector review website!

I look forward to hearing from you soon, thanks for reading!

-Brad Manor - Windsor Ontario’s very own home inspector :)

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Yet Again My Surveymaster Made Me Look Smart

Posted by manorhome on June 1, 2008

So todays inspection was nothing out of the ordinary - 8 year old house, couple cosmetic issues (not my concern) and a few botched homeowner repairs (definitely my concern). I was just getting into home inspection “cruise control” when it came time to check the main bathroom. It was a lovely bathroom, bigger than many bedrooms, jacuzzi tub, nice tile…..

As I do in every bathroom, I gave the toilet a little nudge with my leg to see if it was loose at the floor, it wasn’t. I then scanned around the toilet with my Surveymaster (moisture meter - real nice one). After taking a measurement well away from the toilet as a baseline reference, I scanned all around the toilet along the floor. I was just finishing up when I heard the Surveymaster chirp, then scream. I found what appeared to be an isolated moisture site right by the horn of the toilet (sub surface moisture, it reads beneath the tiles).

Can’t be, I thought. Everything was nice and tight, bathroom looked to be professionally done. But the moisture meter strongly disagreed. Before I jumped to any conclusions, I decided to go back down to the basement and have another look from below. Sure enough, hidden by the heating duct, there was a stain in the subfloor around the toilet flange. I then switched the Surveymaster to pin-mode (as opposed to the pinless scan mode) at took a reading. Wet, really wet. It seems the seal between the toilet and the flange had been compromised.

Fortunately we found this problem before any serious damage had occurred. Remedying it will simply be a matter of having the toilet lifted, a new seal put down and then putting the toilet back. All in all it should take a competent person about a half hour. Had I not had the Surveymaster, I never would have found the leak. If undetected and left alone, a leak like that would eventually rot the subfloor and cause thousands of dollars in damage.

Does your home inspector have a Surveymaster (or even an inferior moisture meter) and know how to use it? Before you decide to hire a home inspector to evaluate one of the biggest purchases of your life, consider giving me a call. I may not have all the answers you’re looking for, but I have the important ones (provided the important answers are dealing with houses and not calculus :) )

Thanks for reading, I hope to talk to you soon,

-Brad Manor, your Windsor Ontario home inspector.

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