Windsor Home Inspection Blog

My Opinions, Should You Choose to Read Them

Grandfathered, huh?

Posted by manorhome on October 18, 2008

My job is to find problems. I spend a few hours at a house making a list of what is wrong, and why it is wrong. Many items make it to my list on the merit that, while it may be acceptable, it could be better. Sometimes the listworthy items are things that don’t conform to today’s safety expectations. At least once a week I get an argument from an interested party that an item shouldn’t be included in my report because it is “grandfathered.”

I know what the people mean when they say it’s grandfathered, I just don’t understand them. The assumption is that if the item was approved when the house was built it must be okay, or that the item has stood the test of time and likely won’t cause a problem. Let’s take a closer look at both of these arguments:

Okay then, must be okay now: This is the most common point of view regarding grandfathering. I get this mostly on older homes. The arguer (usually the homeowner) tells me that the (insert issue here) was allowed by the building code at the time of construction. How the homeowner became an expert on historical building code interpretation and enforcement remains a mystery me, and I have done my best to take every course available on the subject. While my position as a home inspector does not call for me to inspect for code compliance, I am quite familiar with the Ontario Building Code and will rely upon it often as a reference. (for the record: the building code compliance is not a mark of excellence. the building code is the absolute bare minimum level to which you can build a home without breaking the law)

My reply to the historical argument of grandfathering is that we, as a society, have managed to constantly evolve our level of safety. I can remember as a kid people smoking inside the doctors office (quite often the doctor himself), asbestos and vermiculite insulation were okay, lead paint was fine, kids toys were full of sharp pointy bits (I accidentally took my own tonsils out with a Tinker Toy… a story for another time), and seatbelts were a personal preference.Thankfully, we have learned from our mistakes and become a better, safer, more responsible society.

When I make a recommendation that an item be brought up to modern standards, it is by no means an order. I am not an enforcement official, I work as a consultant on behalf of my client to point out the issues with the home. While an item may not have been required when the home was built, and may not be required now, it may be a safer, more practical, or more efficient to update it. Even though a railing may not have been required around the raised porch in 1953 when the house was built, someone may still break their leg if they accidentally fall off of it in 2008.

Hasn’t caused a problem yet: This is nearly ubiquitous defense of bad wiring. Many older homes around here have Knob and Tube wiring. There have been countless studies done on the safety of Knob and Tube (I’m happy to send you some if you like, let me know) and it is almost unanimously agreed: the stuff is old, outdated, obsolete should be replaced. Even if the K&T is in pristine condition (which it probably isn’t), it was still considered obsolete before I was born.

Okay, I’m getting off topic, we can discuss K&T later. My point being: regardless of whether or not an issue has caused a problem yet, it still may in the future. Just because no one has fallen down the stairs that don’t have a railing or the K&T hasn’t started a fire yet doesn’t mean that the potential doesn’t exist. Try to think of every house that had ever burnt down due to an electrical fire. The day before the blaze the homeowner could have rightfully said that the wiring hasn’t caused a problem yet.

So, the next time I tell you that there is an issue with the home, please understand that I am doing it with your best interests in mind. Should you have any questions about an issue in your home, please feel free to contact me by phone (519-818-9701 / 1-877-37MANOR), by email (brad@manorhome.ca) or via my website (www.manorhome.ca). I would be more than happy to discuss any items that need to brought up to date, heck we can even talk about your grandfather if you want :)

Thanks for reading, I hope to hear from you soon. Until then, I remain your Windsor Ontario home inspector.

-Brad

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What the Heck is a “Maintenance Inspection”?

Posted by manorhome on October 16, 2008

Residential maintenance inspections are a by product of my company’s commercial inspection division. A large percentage of our commercial clients have us return on a monthly (or quarterly) basis to keep an eye on the condition of the building - sort of like having a regular checkup. This way they are able to be pro-active in their building maintenance efforts rather than dealing with problems as they occur. In the long run this saves the client money (finding a $5000 roof repair during an infrared scan versus a $50000 roof repair and mold remediation after an ongoing roof leak becomes evident).

Based on the success of the commercial program, I decided to offer it to residential clients. Naturally the situation is a bit different, so the program is a bit different too. Basically how it works is as follows:

  • first the home is given a complete and thorough inspection. A report is generated and given to the client. Any maintenance recommendations are highlighted in the report. The cost for the initial inspection varies depending on the size, age and features of the home. A substantial discount is applied to clients signing up for a maintenance inspection plan.
  • at regular intervals I or one of my assistant inspectors will visit your home. During these visits we will address any concerns you have with the home that may have arisen since our last visit. We will also look at the components of the home that are seasonally affected (we check your gutters and downspouts in spring and fall, check the roof in the spring, look at heating system in the fall, moisture scan of basement in spring, etc.)
  • we will also do a walk through inspection during our regular visits. This is similar to a full inspection, but since we have already gone into detail with the initial inspection, these visits are much more brief.
  • a supplementary report will be generated that outlines any recommended maintenance. This report will then be provided to you to be added as an addendum to your original report. (don’t worry if you misplace your report - a copy is kept here in my office as well as backed up electronically.)
  • the cost for the regular visits varies on the frequency. For example monthly visits are $59+GST, quarterly (seasonal) visits are $89+GST and twice-a-year visits are 189+GST (these prices assume you have already had the initial full inspection or are an existing ManorHome client.)

I’ll be the first to admit that this service is not for everybody. Thus far my clientele for this service has been people with large upscale properties and busy professionals who have neither the time nor the inclination to stay on top of their home’s maintenance - however, this doesn’t mean that it may not be right for you. As always, if the packages outlined here aren’t right for you, please feel free to contact me and we can work out a package that suits both your needs and your budget.

As always, thanks for reading and a big THANKS for choosing me to be your Windsor Ontario Home Inspector.

Please contact me with any questions - either by phone (519-818-9701 / 1-877-37MANOR), email (brad@manorhome.ca) or via my website (www.manorhome.ca)

I look forward to hearing from you soon.

-Brad

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Technology has its Shortcomings

Posted by manorhome on October 6, 2008

Quite regularly, I have people contact me via the contact form on my website. This is a great and very convenient method of contact by which people can ask a question or request more information without picking up the phone, running the risk of getting voicemail, waiting for a call back etc. The problem arises when little details get in the way.

At least a few times a month, I get calls from potential clients that are a bit miffed that they contacted me using the contact form, yet I didn’t reply. This generally happens when a return email address is omitted, or typed in incorrectly. Rest assured that if you used the form I got the message - I have it set to be delivered to both my mailbox as well as my blackberry.

If you use the form and I don’t get back to you within a day or so, please send me an email to my address brad@manorhome.ca or, should all else fail, call me on the telephone 519.818.9701 / 1.877.37MANOR. I look forward to hearing from you (and getting back to you).

Thanks for reading, and as always, thanks for making me YOUR home inspector.

-Brad

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Strange Days Indeed…..

Posted by manorhome on October 2, 2008

This past summer season has been, to say the least, unique. Amid the whirlwind of economic and political headlines, Windsor has proven itself to be “unique in its uniqueness.” Just when I thought it was going to be an uncomfortably slow time for my business, I was pleasantly surprised to enjoy a fair amount of success. It seems every time I hear someone state that the real estate market in this area is stagnant, my phone would ring with a call for an inspection.

I know very well that my full schedule isn’t necessarily due to a booming economy, more it is a sign that people a being ever vigilant with their home buying decisions. In the last month I have done inspections for people that, in the past, would never have considered hiring a home inspector. We all know the type - the proud Canadians who do things themselves. They have lived in enough homes that they are sure they know more about houses than most. They have taken the DIY mindset to new heights. When their cars break, they fix them, roof leaks - patch it, faucet leaks - fix it. They are no longer merely Canadian, they are CanaDIYan.

Well…. lately, they have been calling me. Knowing that there is very little room for error in their home buying cycle, they rely on my education and experience to point out the things they may miss. I take it as a tremendous compliment that the folks that traditionally don’t want help are turning to me for help. There are still a few around who refuse to pay for someone such as myself to point out issue with a home, but they still want a little help. For them I have been able to help by setting them up with inspection checklists. These are basically the same checklists I use when taking notes during an inspection. Of course the checklists don’t tell you how to look at things, just what to look at. Of course, I don’t encourage anyone to do their own home inspections. To me, DIY inspections make about as much sense as DIY dentistry of haircutting, but some folks are stubborn.

So here I am Windsor, happily plugging along, helping Mr. and Mrs. Homebuyer make the most informed decisions they can. Feel free to call or email me with any questions or concerns you may have with your home (or home to be). Until then, I’ll remain YOUR Windsor, Ontario home inspector.

-Brad

…..most peculiar, mama.

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About Your Report…..

Posted by manorhome on August 7, 2008

Generally when I perform an inspection, the report is ready either that day or the next day. For fast and easy delivery of the report, it will be converted to a .pdf file and hosted at my hosting service (www.inspectexpress.com/reports/manor). When your report is ready, I will email you a link to the hosting service and give you your report number. Once at the report hosting site, simply punch in your report number and download the report.

The reports are generally left on the report hosting server for a couple weeks, then I remove them in order to make room for new reports. Naturally, during busy times, I need to free up space more often. I always maintain a copy of your report for my files, should you need it again simply let me know. I will re-post the report, print a copy, or put it on disk for you.

Should any of my valued clients need access to their report, please send me an email: brad@manorhome.ca or call 519.818.9701. If a future client would like to view a sample report, please contact me too!

As always, thanks for choosing me to be YOUR home inspector!

-Brad

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Services Offered

Posted by manorhome on July 25, 2008

Ok, Windsor - you have spoken and I listened. I have had many requests to add to the list of services that I offer. In addition to the regular menu of inspections (pre listing, pre purchase, condo inspection, etc.) I am now happy to offer the following:

$99 Walk Through Inspection - This by no means replaces a regular inspection but it can be useful in narrowing your search for a home down to one or two candidates. Basically what this entails is me walking through the house with you in order to identify major defects.While the Walk Though inspection will include a written report, it will not be as in-depth as a full inspection.

If you choose to have a full inspection done on a house that you have had a Walk Through done on, I will credit half of the Walk Through fee towards your inspection fee. Conversely, if you have a full inspection done and defects were identified that the seller agreed to fix, I will return and do a Walk Through to be sure that the items were repaired satisfactorily.

Square Footage Calculation - This is something that I do on a regular basis for insurance companies. I have been asked many times to do this for my inspection clients also. This can be a valuable add on to a pre-listing inspection enabling you to tell potential buyers exactly how big your home is. This service is also available on it’s own. Pricing for this service on its own is $40 to measure the home and calculate the footage, then $5 for each additional structure (garage, barn, shed, pool, etc.). My method of measurement is the same one used by appraisers and insurance companies.

Home Inventory - This is a very valuable service for people who want to know the value of the contents of their home for insurance reasons. During the inventory, I will come to your home and photograph and document all the items contained within. I then generate a report that categorizes all of your possessions. You will be provided with a paper copy of the report as well as one on a CD/DVD that you can store offsite (usually in a safe-deposit box). Just like a home inspection report, I compile all the information on site and then return to my office to fine tune the report. You will generally receive the report within 24 hours.

If you have any questions at all about these services, or any of the existing services ManorHome offers, please don’t hesitate to contact me at 519-818-9701 or via email brad@manorhome.ca. Of course you can always visit www.manorhome.ca and use the handy contact form there.

As always thanks for reading and I look forward to hearing from you soon!

-Brad Manor, YOUR Windsor Ontario home inspector.

ps - Thank You for the terrific response to my other project, Windsor Assembly Service. Since I launched it a couple months ago the response has been overwhelming. I have even taken on staff to help make sure your products get assembled when YOU need them. Should you need a swingset, BBQ, shed, some furniture, etc put together please contact me at the number, address above or call Windsor Assembly Service directly at 1-888-7 WE DO IT

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Been Quiet for a While

Posted by manorhome on July 16, 2008

I haven’t really written anything for a little while know. Fortunately, the reason is because I have been very busy. A couple months ago I decided to take a gamble and start another business - one that I could use to smooth out the highs and lows of the inspection market. So, on a whim, I launched the Windsor Assembly Service (W.A.S.).

As I’m sure you can guess, Windsor Assembly’s main thrust is assembling products. We put together swingsets and playground assemblies, BBQs, bicycles, furniture (folks shopping at Ikea have kept us busy) and pretty much anything else that need to be put together. Well, to my great surprise, W.A.S. has been an instant success. Already I have taken on extra help in order to keep up with demand. Since property inspection is and always will be my main concentration, I have been training a couple people to help handle the workload.

Now that I am in a kind of rythym with the two pursuits, I can concentrate on the usual stuff - writing about houses and buildings. Hopefully I can come up with some relevant topics to discuss for those of you who regularly read my little ramblings here. If you have any ideas for discussion material, please let me know. Until then, thanks for reading, and Thank You Windsor for making both Manor Home Inspection and Windsor Assembly Service companies that I can be proud of.

As always, I remain YOUR Windsor Ontario Home Inspector :)

-Brad

ps: questions or concerns about property inspection can be directed to brad@manorhome.ca or contact me via the web form……… or pick up the phone: 519-818-9701 / 1-877-37MANOR

questions about W.A.S. can be directed to me as above, or at 1-888-7WE DO IT

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When is a House No Longer a House?

Posted by manorhome on June 28, 2008

In addition to being your friendly neighbourhood home inspector, I also perform Property Condition Assessments on commercial properties. Due to the nature of the property as well as the nature of the transaction, PCAs are quite a bit different from home inspections. Unfortunately, sometimes it can be bit confusing to the client. I consider a property to be a commercial property if it is more than 4 residential units (a four-plex is still a house in my books) or if any part of the building is used for purposes other than residential - store, office, warehouse, factory etc.

The process for PCAs is also quite different. With a home inspection you would call me or email me some vague details about a house (size, age, etc) and I would give you a price over the phone. With a PCA you give me some specifics about the property and I then generate a written proposal that outlines what will be done and the related costs. Also with a PCA you are given a menu of services to choose from (Phase 1 Environmental Site Assessment, Elevator Inspection, Measurement of Building, etc) and these will all add to the cost of the inspection.

With home inspections, I aim for 24 hour turnaround. By that I mean that I do my best to get the report to you within 24 hours of completion of the onsite inspection. Since PCAs involve so much more “inspecting” and much of it will be carried out by myself as well as a team of experts (structural engineers, elevator specialists, HVAC specialists, etc as needed) I aim for 10 day turnaround. This is a commonly held time frime and universally acceptable to commercial clients. It would, however, be unacceptable to residential clients.

In order for my commercial inspection reports to be widely accepted, I follow ASTM E2018-01. This is the protocol for Property Condition Reports set forth by the American Society for Testing and Materials. The reason I don’t use a Canadian standard is simple: none exists as yet. The ASTM standard is a good standard, it outlines what should be contained in a PCA. By following this standard, the parties involved know what to expect in the report regardless of where the building is or who inspects it.

For these reasons, naturally, a PCA costs substantially more to have completed than does a home inspection. The reason I mentions this is that I have recently had the pleasure of being hung up on by a potential client that wanted me to inspect a multi use building for less money than a cheap home inspection would cost. If you have questions regarding commercial inspections, please give me a call to discuss what is involved, I can be reached at 519.818.9701 or 1.877.376.2667. This way I will be able to tell you what is involved and how the costs are broken down. If at that point you still feel compelled to hang up on me, I will know it is not because you didn’t have all the necessary information. :)

I look forward to hearing from you soon!

-Brad

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YOU Can Review the Home Inspector

Posted by manorhome on June 28, 2008

Further to my last post on home inspector reviews (which has been my most read post), rather than looking for online reviews of home inspectors, why not conduct your own? The fact that you are looking for more information before making you decision means you are likely a fairly savvy client. There are a few things you can look at to qualify your inspector before making the arrangements for the inspection.

STEP 1: Was the inspector referred to you? If so, do you trust the opinion of the referring party? I have found that referrals are the strongest testimonials a business like mine can have. This is especially true if the person doing the referring has hired the inspector themselves. Not much is more convincing than a satisfied client.

STEP 2: Visit the inspectors website. Does the text seem to have been written by a preschooler? Ultimately the product you are paying for with a home inspection is a written report - it stands to reason that it should be written by someone who has a reasonable command of the English language and the written word. Not only should an inspection report be easy to understand, it should be impossible to mis-understand.

Also while on the website, be cautious of words like “certified” and “licensed”. Here in Ontario there are no regulations for home inspectors. Chances are that “licensed” means the inspector can legally drive a vehicle to the inspection. As far as “certified” goes, certified by whom? Some certifications carry more weight than others.

STEP 3: Speak with the inspector. Ask a bunch of questions. Get a feel for the inspectors competence and ability to communicate. Make sure you are comfortable with the inspector, you may be basing a very big decision on what the inspector tells you.

STEP 4: Ask the inspector for a sample report. You are paying for a report, you should have some sort of idea what you will be getting. Many inspectors will have a sample report available for download on their site (mine is at my report hosting service’s site). Compare the different inspectors reports. Again, make sure you are comfortable.

STEP 5: Find out the price. This is placed last for a reason, it should be the least important of the criteria. Generally, the clients who shop solely on price don’t hire me. While I don’t charge any more than the bulk of the other local inspectors, my prices are not negotiable. At least once a week I will get a call from somebody claiming that another inspector will do the inspection for less money. Saving fifty dollars on the inspection will seem like a pretty silly idea when the budget inspector misses a problem. I can guarantee that the missed problem will be worth way more than the money saved.

So, there you have it. If you take all the above points into consideration, you are well on your way to making an educated decision. Naturally, should you have any questions, feel free to contact me. I an be reached by phone: 519.818.9701 / 1.877.37MANOR , by email: brad@manorhome.ca , by the contact form on my website, or by leaving a comment below this post. As always, I look forward to hearing from you!

-Brad Manor, YOUR Windsor, Ontario home inspector.

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Home Inspector Reviews

Posted by manorhome on June 3, 2008

For most people, the first time they meet their home inspector is at the house they are having inspected. The introduction usually takes the form of a handshake then the inspector hands you a pre-inspection agreement to read and sign. This is unfortunate, because if the inspector turns out to not be what you were looking for, it’s too late to change your mind. It would be great if there were some way to find out about the inspector before you commit.

Unfortunately, to my knowledge, there isn’t any local resource that will tell you an unbiased opinion of the inspector. Sure, some guys will provide you with a flood of testimonials, but how much weight do they carry if the inspector is providing them. I, personally, don’t use testimonials as part of my marketing plan; they simply don’t seem terrible valuable to me. How do you know if any of those testimonials are real or not? Another reason I shy away from testimonials is that the work I do for my clients is their confidential business. I serve a fair amount of upscale clients and I don’t think they would be terribly impressed if I started using their name to gather business. Interestingly enough, this is the same reason I don’t have my vehicle lettered like a rolling billboard - a real estate transaction can be a sensitive financial creature, you don’t need my truck telling the world what is going on.

OK, getting back to the reviews thing. Why not ask your friends and family who they hired as an inspector and their thoughts - this is after all Windsor, someone you know knows an inspector. Quite often those close to you can be the ones to trust when you have questions regarding big decisions (buying a house is a big decision, therefore your choice of inspector is important). Alternatively, why not call the inspector and have a little chat? Get a feel for the inspectors personality, knowledge and ability to communicate.

I try to make it a personal policy to answer a potential clients questions and concerns without switching on the sales mode. We may find after a few minutes of conversation that I am not what the client is looking for in an inspector (or vice versa :) ) and that is fine. I am the first to tell you that my style of reporting isn’t for everyone - fortunately my clients like it!

Go ahead, give me a call, shoot me an email, fill out the contact form on my website - find out if I am the inspector you are looking for. Better now than at the inspection. Better yet, start your own home inspector review website!

I look forward to hearing from you soon, thanks for reading!

-Brad Manor - Windsor Ontario’s very own home inspector :)

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